National Leader in Unemployment Claims Outsourcing

Unemployment Claims Management and Cost Control

Unemployment Insurance Services (U.I.S.) provides unparalleled unemployment cost control and claims management to employers of all sizes and industries. Our aggressive, personal and proactive approach to unemployment claims administration has saved our clients countless tax dollars and hours of frustration.

Here’s how we work to reduce your organization’s total unemployment tax exposure:

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Comprehensive administration of unemployment claims management, unemployment tax rates, benefit charge audits and appeal hearings.
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Expertise and knowledge of the unemployment system, representing your rights as the employer in a claim.
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Assistance in developing human resource strategies to prevent further unemployment tax expense.

U.I.S. is successful in obtaining a disqualification in more than 90% of all claims protested.

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Our Comprehensive Unemployment Cost Control Service Includes:

Unemployment Claims Management

The unemployment insurance claims process requires careful management and oversight. To ensure the highest level of service and support, each employer is assigned a specific U.I.S. claims manager who is an expert in the regulations and bureaucracy associated with unemployment claims.

Your claims manager will become familiar with your business’ culture and policies, and handle the day-to-day administration of your unemployment claims program. Personal contact with the claim representative ensures you as the employer have a full understanding of the issues for each unemployment claim.

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Each unemployment claim is fully investigated to obtain facts to help meet employment security statutory requirements.
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Claims protests are individually created and unique, in order to reflect the separation information of each claim.
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Claims and determinations are processed in a timely manner with a sense of urgency.
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Our online claims management tool allows for quick and secure file transfers, real-time claim status and reporting.

Unemployment Appeal Hearings

An unemployment appeal hearing is intimidating to most employers. Attention to the proper details is critical. Our experienced staff handles all details of the hearing: clearly identifying key issues of the hearing, securing the appropriate witnesses, and ensuring administrative items are filed correctly and in a timely manner.

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All hearings are provided to the client in a timely manner.
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A preparation session well in advance properly prepares witness testimony and submission of additional documentation, if necessary.
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Experienced attorneys and hearing representatives are available for hearing representation.
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All adverse hearing determinations are analyzed and appealed to the applicable board or commission.

Tax Services

The cost of the unemployment tax system is a major expense that is funded 100% by the employer. The unemployment insurance tax is also one of the few taxes which a business or organization can directly control. Preventing unemployment charges to the account is the cornerstone of tax savings.

We’re experts, knowledgeable about the process of creating new accounts, or providing cost analysis of major events to the employer’s account such as temporary furloughs and layoffs. Our goal is to reduce your unemployment tax liability.

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All benefit charges are thoroughly audited for accuracy. Any incorrect charges are protested so that the proper credit can be made to the employer’s account.
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All unemployment tax rates are audited for accuracy. Voluntary payments are calculated for feasibility in states where it is applicable.
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We offer assistance in analyzing the effects of mergers and acquisitions on the employer’s unemployment tax account.

Human Resource Support & Educational Services

Proactive human resource strategies help prevent unemployment expense. Our human resource support and educational services put our experience and insider knowledge to work for you.

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Consultation regarding employee disciplinary and termination issues.
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Continuous claim-by-claim education designed to provide on-the-spot explanations about how unemployment laws work and their relationship to the employer’s policies and procedures.
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Regular webinars assist employers and reinforce proper documentation skills and best practices among management staff.

Unemployment costs ARE controllable

Save time and tax dollars by putting our expertise to work for you.

Contact us today

Unemployment Insurance Services

3720 NE Troon
PO Box 7072
Lee's Summit, MO 64064
816.524.5999